Our mission statement is to make a powerful impact on the lives of our clients, and a meaningful contribution to our local communities. We are driven to elicit change on both an individual and a collective basis, to empower every person to value and prioritise an active lifestyle to optimise longevity and wellbeing!
Core values
Empathetic – We take pride in the quality of our bedside manner. We listen to our clients, build strong rapport, and display kindness and compassion. We provide emotional support to the best of our abilities within our scope of practice, and we understand the importance of our duty of care.
Client-centred – We include our clients in the decision-making process, and work together with them to create optimal treatment solutions. We advocate for evidence-based models of care, whilst also being respectful of client preference and choice. We are always open to feedback from our stakeholders and clients, and see this as an opportunity to constantly reflect upon our business practices and improve the client experience.
Holistic – We take all of our client’s coexisting health issues into consideration, and remain conscious of the role of EP treatment for managing their combined physical, mental, and social wellbeing. We recognise that EP treatment is often just one of many necessary interventions, and actively seek collaboration with other medical and healthcare providers where relevant to achieve optimal collective outcomes.
Evidence-based – We regularly refresh our knowledge on the latest scientific research within our field, and ensure that every element of our treatments are based on sound clinical evidence and critical reasoning. In a modern world where there is no shortage of misinformation from self-proclaimed experts, we take pride in providing our clients with a trustworthy and transparent source of information.
Forward-thinkers – We adopt a proactive rather than reactive mindset towards treatment, and attempt to problem solve in advance to future-proof the health, wellbeing, and independence of our clients. We maintain an enthusiastic approach towards growth and innovation, and constantly keep an eye out for emerging science and technology that has the potential to optimise the client experience and treatment efficacy.
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